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Privacy Policy

Effective Date: January 1, 2024

Last Updated: March 13, 2024

At GenzSub.com (“Company,” “we,” “us,” or “our”), your privacy is a top priority. This Privacy Policy outlines how we collect, use, process, and share your information, including Personal Data, when you access and use our services through https://www.genzsub.com (the “Service”). By using the Service, you consent to the practices described in this policy.

If you have any questions or concerns, please contact us at hello@genzsub.com.

1. Introduction

This Privacy Policy governs the information we collect and how it is used when you interact with our Service, including the website. Your use of the Service is subject to this Privacy Policy and our Terms of Service. By accessing or using the Service, you agree to the practices outlined here.

2. Definitions

  • Cookies: Small files stored on your device to improve your user experience.
  • Device: Any electronic equipment (e.g., computer, mobile phone) used to access the Service.
  • Data Controller: An entity that determines how and why Personal Data is processed. For this Privacy Policy, GenzSub is the Data Controller.
  • Data Processor (Service Provider): A third party that processes data on behalf of the Data Controller.
  • Data Subject: Any individual whose Personal Data is collected.
  • Personal Data: Information that identifies or can identify a living individual.
  • Usage Data: Information collected automatically, such as user behavior, session durations, and interactions with the Service.
  • User: Any individual accessing or using the Service.

3. Information We Collect

3.1 Personal Data

  • Account Information: Name, email address, and password.
  • Uploaded Content: Videos, subtitles, and media files for processing.
  • Google Integration Data: When using Google Sign-In, we collect your email, name, and profile picture to facilitate login.
  • Payment Information: Billing details are collected via secure third-party payment processors.

3.2 Usage Data

  • IP address, browser type, and device information.
  • Pages viewed and actions performed on the Service.
  • Session durations and navigation paths.

3.3 Cookies and Similar Technologies

We use cookies to:

  • Improve user experience.
  • Analyze Service performance and usage.
  • Authenticate users and maintain sessions.

You can manage cookie preferences through your browser settings.

4. How We Use Your Information

We use the information we collect for purposes such as:

  • Providing and maintaining the Service, including processing and translating user-generated content.
  • Personalizing your experience based on preferences and past usage.
  • Communicating with you regarding updates, technical support, and promotional offers (if opted-in).
  • Analyzing usage trends to improve Service features and performance.
  • Ensuring the security of our platform and preventing misuse.

5. Sharing Your Information

We do not sell your Personal Data. We may share your data under these circumstances:

  • With Service Providers: To help us operate the Service, such as cloud storage and payment processors.
  • For Legal Compliance: To meet legal obligations or respond to lawful requests.
  • In Business Transfers: In case of a merger, acquisition, or asset sale, your data may be transferred.
  • With Consent: In any case where you provide explicit consent.

6. Data Retention

We retain Personal Data only for as long as necessary to:

  • Fulfill the purposes described in this Privacy Policy.
  • Comply with legal obligations.
  • Resolve disputes and enforce agreements.

Uploaded content, such as videos, is stored for a maximum of 30 days to allow for processing and download by the user. After this period, all uploaded content is permanently deleted from our systems.

Usage Data is retained for a shorter period, except when used for security purposes or to improve the functionality of the Service.

7. International Data Transfers

Your information may be transferred to and maintained on servers located outside your jurisdiction. We ensure adequate safeguards are in place to protect your data during such transfers in accordance with applicable laws.

8. Security of Data

We employ industry-standard measures to secure your information, including:

  • Encryption: Protecting sensitive data during transmission.
  • Access Controls: Restricting access to authorized personnel only.
  • Secure URLs: Providing temporary access to uploaded content.

While we strive to protect your data, no system is completely secure. Please report any security concerns to hello@genzsub.com.

9. Your Rights

As a user, you have the right to:

  • Access and review your data.
  • Correct inaccurate or incomplete information.
  • Request deletion of your data.
  • Object to data processing or opt out of marketing communications.
  • Request a copy of your data in a portable format (GDPR-compliant regions).

To exercise these rights, email us at hello@genzsub.com.

10. Third-Party Services

Our Service may include links to third-party websites or services. We are not responsible for their practices. Review their privacy policies to understand their data practices.

11. Children’s Privacy

Our Service is not intended for individuals under 16 years old. If we discover that a child has provided Personal Data, we will delete it promptly. Parents can contact us at hello@genzsub.com for assistance.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with the “Effective Date.” Your continued use of the Service constitutes acceptance of the updated policy.

13. Contact Us

For questions or concerns about this Privacy Policy or data practices, please contact us:

  • Email: hello@genzsub.com